If you want to restart your test because you selected the wrong account; the test froze or you had any sort of technical problem, please follow the following steps:
Visit this page to delete your account. Note that this action is not reversible: All your files will be removed from the system and you will lose access to the user account.
Visit this page to delete your account. Note that this action is not reversible.
Apply with the same email through this link: https://www.happyscribe.com/scribe_applicant
If you are still experiencing problems, we suggest you create another account with a different email address using the link above.
Good luck with your application!