My Human-made transcript is taking too long
|Less than 1 hour|| 24h
|From 1h to 1h 30m|| 36h
|From 1h 30m to 2 hours|| 48h
|Longer than 2 hours||48h + 12h for each additional 30m above 2h|
Please keep in mind that other factors might affect the delivery time:
- The quality of the audio in the file uploaded.
- Difficult terms, acronyms, or specialized language.
- Multiple speakers.
- Closed speaker accents.
On some occasions, due to high volumes on the queue, the Scribes might not be able to claim your files in a timely manner, so additional delays may occur. Please know that we are currently in the process of hiring more Scribes to reduce these delays.
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