Professional Transcription status meanings

When you request a file to be professionally proofread, you will notice the status of the file change on your Dashboard as it progresses.

Here is what each status means:

  • Preparing: We are uploading your file on the Dashboard and sending it to the Professional queue.
  • In queue: Your file is waiting on the queue for a transcriber to pick it.
  • Transcribing: Your file has a Scribe assigned and they are transcribing it.
  • Reviewing: We have selected your file for a random quality assurance check, and it will be reviewed by a second Scribe.
  • Done: Your file has been proofread and is good to go!

Sometimes, you might see an error message instead of the usual status updates. Those will explain the reason why your file couldn't be Professionally Transcribed:

  • No speech: The file you uploaded doesn't have spoken words, or is a music video.
  • Foreign language: The language selected when uploading the file doesn't match the one in the audio.
  • FailedYour file might be corrupted, or there was an issue during the upload process.

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