Troubleshooting
- I can't open my transcript
- My file is Locked
- My file is Corrupt
- Restoring past versions of a file
- Reporting a bug 🐞
- I uploaded my file twice
- I can't download my transcript
- My transcript is blank
- I did not receive the confirmation email
- I forgot my password
- I did not receive the verification email
- Why has my Human Transcription Failed?
- My Human-made transcript is taking too long
- I can't find my invoice
- My transcript doesn't make sense