Our users sometimes ask us if purchasing one hour of transcription entitles you to upload the equivalent of one hour of audio. The answer is yes!

The only thing that will deduct the credit from your account is the minutes of your uploads. For example, if you purchase 1 hour of transcription and then upload a 15-minute video, you will still have 45 minutes of credit left.

That means that the amount of time you spend on Happy Scribe editing, converting, or even translating your files does not have any effect on the number of minutes left on your account!

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