When do I get my monthly renewals?
Your monthly renewals are set for the 1st of each month. For example, if you make a purchase on September 15th, your next recharge will occur on October 1st, followed by November 1st, and so on.
Do my hours roll over to the next month?
No, unused hours do not roll over to the following month. However, rest assured that you will always have more hours waiting for you in the next month, ensuring a continuous supply of credit.
Is translation available on Happy Scribe?
Yes, you can use your credit to automatically translate your files.
Do you have a Public Roadmap?
We don't have an official Roadmap, but we value your input and feedback. You can participate in our open forum to suggest ideas and provide feedback on how we can improve Happy Scribe to better serve your needs. Stay tuned for product updates and bug fixes!
How do I get the 50% discount?
The 50% discount is automatically applied during the checkout process when you make a purchase on Happy Scribe. Enjoy the discounted rate for automatic transcription credit!
Does the discount apply to Professional (Human-made) services?
No, it doesn't. The discount is only valid for automatic transcription credit.
How do I stack my AppSumo codes?
To stack your AppSumo codes, simply click here and follow the instructions provided. It's a straightforward process that allows you to redeem and stack your codes onto your Happy Scribe account.
Is there a maximum amount of codes I can stack?
No, you can stack as many codes as you wish! Please note that all codes must be redeemed within 60 days of purchase, although we have extended it to 3 months as a courtesy.