From time to time you may record an interview where the interviewer and the interviewee are speaking different languages.
As of now, Happy Scribe is only able to transcribe one language per transcription.
As a workaround, the best way to go about it would be choosing the primarily spoken language when uploading the file and then editing the rest of the languages manually.
As an alternative, you can upload the file twice for the automatic service (once in each language) and then paste the parts together.
When you upload the exact same file to Happy Scribe, our system recognises it and you will not be charged a second time.
Do you have multiple files for the human service level that all contain multiple languages? Please reach out to firstname.lastname@example.org with your request.