My file is Corrupt
Maria Zenagui Glaïli avatar
Written by Maria Zenagui Glaïli
Updated over a week ago

What does 'corruption' mean?

A corrupted file is one that is damaged and does not perform properly. This can apply to any type of file, and all types of documents. Just about everybody has probably had an issue with a corrupted file at some point in time.

A file typically becomes corrupted when a problem occurs during saving. ... Bad sectors on your hard drive or other storage media can also cause file corruption, even if the saving process finishes properly. Viruses and other malware can also cause file corruption. The most common issue. though, is when an app suffers an error while saving or creating a file. An office app might suffer a glitch at the wrong time while saving a document. A compression app may experience problems while creating an archive. Your backup app may have problems when writing out your backup. Your browser (or other download apps) may even have problems writing a downloaded file to disk.

How do I fix it?

The easiest way to do so is to try and retrieve the file from its original source and re-uploading it to Happy Scribe.

If you have a corrupted file, your best bet is to try downloading that file from the source again. Download it again, if that’s where you got it, or have someone resend the file to you. Corrupt files won't deduct any credits from your account, so please feel free to delete it, and upload the new one again, that should solve your issue!

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