Where are my invoices?
Every time you make a purchase on Happy Scribe, we create an invoice for you.
This invoice is viewable on your account, where you can also download or save it for your records. To view your invoices, log in to your account and follow these steps:
Click on Settings
Then click on Billing
Scroll down to view your invoice history
Which information appears in the invoice?
The information that will appear on the invoice is the information you filled in in your Billing area (Settings in the lower-left corner of the dashboard, then Billing)
Complete this area with the information you need to appear in the invoice:
Billing name (for example the organisation name)
If you're a business in the EU, you can add your VAT number with the country code. For example ESQ123456X
How can I edit the information on my invoice?
The information that appears on your invoices is the information you filled in in your Workspace billing area.
The window for correcting an invoice is quite small, so please let us know as soon as possible.
Once an invoice is made final, you will no longer be able to edit the legally binding invoice information:
All you need to do is go to Settings & members > Billing and edit the information. Complete this area with the information you need to appear on the invoice, including the VAT number with the country code at the front (if you're in the EU).
Once this information has been corrected, let us know and we'll be happy to help!
Got any questions?
Reach out to firstname.lastname@example.org or press the chat button for help.