How do I upload a file?

In this article, you'll learn how to upload your files to Happy Scribe and we'll give you some best practice advice.

Maria Z avatar
Written by Maria Z
Updated over a week ago

Uploading your audio or video files is the first step to unlocking the power of transcription and captioning at Happy Scribe. In this helpdesk article, we will guide you through the various methods of uploading files to your Dashboard and provide you with best practices to ensure a seamless and efficient experience.

There are several ways for you to import your files and get them transcribed:

Don't forget to give a quick read to the best practices we have compiled for you! ✨

Uploading files from your desktop

  1. Head to your Dashboard and click on Create.

  2. On the pop-up, you'll be able to choose whether you'd like Transcript, Subtitles, or Translated subtitles.

  3. Drag & drop your files or select 'My Desktop' - Select the desired file from your computer and click the 'Open' button. You can upload multiple files by clicking the Shift button and selecting your audio or video files.

  4. Ensure that the correct spoken language of the audio is selected - this is important as selecting the wrong language will result in an incorrect or blank result.

  5. Finally, select the service you'd like - either Human-made or Machine generated and click Create.

Uploading public links

  1. Head to your Dashboard and click on Create.

  2. On the pop-up, you'll be able to choose whether you'd like Transcript, Subtitles, or Translated subtitles.

  3. Select 'Link (Youtube, G. Drive...)' - In the file selection window, paste the link you wish to get transcribed. If you have multiple links, you can upload them separated by commas in the designated area.

  4. Ensure that the correct spoken language of the audio is selected - this is important as selecting the wrong language will result in an incorrect or blank result.

  5. Finally, select the service you'd like - either Human-made or Machine generated and click Create.

Please note that all links used through this upload method must be public. That means if the link isn't public (like Spotify, for example), or is password-protected, we will not be able to transcribe it.

Uploading files from a connected account

You can also upload your files through YouTube, Google Drive, Box, Dropbox, and Zoom.

  1. Head to your Dashboard and click on Create.

  2. On the pop-up, you'll be able to choose whether you'd like Transcript, Subtitles, or Translated subtitles.

  3. Click on the desired platform (YouTube, Google Drive, Box, Dropbox, or Zoom) that you want to connect with.

  4. Follow the on-screen prompts to authorize Happy Scribe's access to your selected account - Once the connection is established, you will be able to import files directly from these platforms without the need for manual uploading.

  5. Ensure that the correct spoken language of the audio is selected - this is important as selecting the wrong language will result in an incorrect or blank result.

  6. Finally, select the service you'd like - either Human-made or Machine generated and click Create.

Uploading your own SRT and VTT files

If you already have your own subtitles in SRT or VTT, you can select Import Subtitles at the bottom of the pop-up. You can learn more about uploading them and linking the corresponding video in this helpdesk article.

What happens once a file has been uploaded?

After you click 'Create', you'll notice your files will appear on your Dashboard under a loading sign, with an approximate estimation of their deliver:

Once the files are on your Dashboard, you no longer need to worry about them! You can close the tab and come back later to finish your project, your files are safely stored and as soon as we're done transcribing them, we'll email you.

Best practices for uploading files

  • Ensure a strong internet connection: Uploading large files requires a stable and reliable internet connection. Is your file large and you don't trust your internet connection? In such cases, we recommend uploading the file from the cloud rather than from your own device.

  • Organize files in advance: Prior to uploading, organize your files into folders or categories to maintain an organized workflow within your Happy Scribe account.

  • Check file compatibility: Happy Scribe supports various audio and video file formats. Verify that your files are in a compatible format for seamless uploading and transcription.

  • Verify your file's integrity: Before initiating the upload, double-check the integrity of your files. Ensure they are not corrupted or damaged, as our system won't be able to transcribe them otherwise.

  • Using Glossary for a more accurate transcript: If your file contains specific vocabulary, acronyms, names, and similar words the AI may have trouble with, we recommend that you fill in the Glossary section and toggle the 'use my vocabulary' option on in the uploader. Remember that this does not work retroactively :

Is there a maximum file size limit?

Our current size limit is 5TB, which should be plenty!

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